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HSA | FSA PAYMENTS FOR ECOMMERCE & SHOPIFY

Add HSA/FSA payments to your ecommerce checkout in under 30 minutes

Medpaid is the HSA/FSA payment platform built for ecommerce and Shopify brands— the only solution with HSA/FSA inside Shop Pay, full telemedicine + LMN support, and an analytics dashboard that proves incremental revenue.

  • Only HSA/FSA payment provider that works inside Shop Pay for Shopify.
  • API-first integration that can go live in under 30 minutes.
  • Most compliant HSA/FSA software with telemedicine and LMN workflows.
  • We match or beat any competitor’s pricing.

Ready to unlock pre-tax HSA/FSA spend on your eligible products? Talk to our team →

Live checkout preview

Medpaid HSA/FSA option inside checkout Medpaid HSA/FSA card entry on mobile

Native-feeling HSA/FSA checkout flow customers recognize and trust.

Reasons teams pick Medpaid

Why ecommerce and Shopify brands choose Medpaid for HSA/FSA payments

Medpaid combines native-feeling HSA/FSA checkout, a fast integration path, and deep compliance so your revenue, legal, and engineering teams can all say yes.

Checkout experience

Only HSA/FSA provider inside Shop Pay

Medpaid is the only HSA/FSA payment solution that plugs directly into Shop Pay for Shopify—no manual "checkout as guest" requirement = highest converting HSA/FSA cart in the industry.

Developer friendly

Go live in under 30 minutes

Our HSA/FSA APIs are built for ecommerce teams. Typical merchants can stand up a working integration in under 30 minutes with clear docs, dev support, and low ongoing maintenance.

Compliance

Most compliant HSA/FSA software in the space

Product eligibility review, telemedicine assessments, LMNs, audit logs, and privacy controls are built in— so you can support dual-purpose wellness products without guessing at compliance.

Pricing

Price match on any HSA/FSA provider

Already using another HSA/FSA solution or getting quotes? We match or beat competitor pricing and back it with a live performance dashboard that shows incremental HSA/FSA revenue.

Revenue insights

Metrics dashboard your revenue team will love

Track HSA/FSA order volume, AOV lift, ROI, and more in a single dashboard— ideal for growth, finance, and leadership reporting.

Flexible flows

Flexible options: card checkout or reimbursement

Use Medpaid for direct HSA/FSA card payments, post-purchase reimbursement, QR-based flows—all on one platform.

Curious how Medpaid compares to your current or proposed HSA/FSA solution?

Book a demo and compare providers →
Market Opportunity

Tap into a $147B+ HSA/FSA market that’s still underused

Millions of HSA and FSA account holders have pre-tax dollars earmarked for health and wellness. Medpaid helps ecommerce brands capture that spend with compliant HSA/FSA payments and telemedicine support.

HSA Accounts ~39M
FSA Accounts ~3.2M
HSA Assets ≈$147B
FSA Assets ≈$30B
  • Massive addressable base. Over 60M Americans are eligible to use HSA/FSA funds—yet most merchants don’t support HSA/FSA payments online.
  • Low current usage = upside. Only a fraction of account holders spend HSA/FSA dollars on consumer wellness today, leaving room for brands who move first.
  • Perfect for high-intent wellness ecommerce. Supplements, wearables, recovery tools, and more can be eligible when used to treat specific conditions.
  • Medpaid connects the dots. Eligibility rules, LMNs, telemedicine, and HSA/FSA payments sit in one platform built for ecommerce.
HSA/FSA savings example

Show customers how much farther their HSA/FSA dollars go

HSA and FSA funds are pre-tax dollars reserved for qualified medical and wellness expenses. Medpaid makes it simple for ecommerce brands to accept HSA/FSA payments online and show shoppers their savings at a glance.

💳

Spending from a regular bank account

From your paycheck

+$100

Lost to taxes*

-$30

!

Left to spend after tax

$70

🩺

Spending HSA/FSA funds with Medpaid

Contributed pre-tax to HSA/FSA

+$100

Taxes

No taxes deducted

Available for eligible expenses

Full $100

≈30%–40% more buying power when customers use pre-tax HSA/FSA dollars*

A simple HSA/FSA checkout customers can complete in seconds

Medpaid keeps your HSA/FSA experience inside your ecommerce or Shopify checkout—from selecting Medpaid to LMN review to payment and order confirmation.

1

Choose Medpaid at checkout

Medpaid HSA/FSA payment option at checkout

Customers select Medpaid as their HSA/FSA payment method alongside your existing options, with clear messaging about using pre-tax funds on eligible products.

2

Complete a health assessment

Medpaid structured health assessment for LMN

For LMN-required items, customers answer a short, product-specific assessment that licensed practitioners review in real time to determine medical necessity and issue an LMN when appropriate.

3

Pay with HSA/FSA & sync orders

Medpaid HSA/FSA card entry screen

Customers enter their HSA/FSA card and complete payment—typically in under 30 seconds end to end, with processing in about 10–15 seconds. Orders are created directly in your store, Medpaid acts as the MCC 8099 PSP with monthly HSA/FSA payouts, and your existing order confirmation page, emails, and workflows stay exactly the same.

Swipe to see each step →

Compliance center: HSA/FSA, telemedicine, and LMNs for ecommerce

Give your legal, compliance, and payments teams confidence that HSA/FSA payments are being handled correctly—with telemedicine workflows, Letters of Medical Necessity (LMNs), and audit-ready documentation built into Medpaid.

Informational only. Not legal, tax, or medical advice. Merchants should consult their own counsel and plan administrators when making compliance decisions.

How does Medpaid use telemedicine and LMNs for HSA/FSA eligibility?

For products that may be eligible when medically necessary, Medpaid offers a structured health assessment that collects product-specific, clinically relevant information. Licensed providers review each assessment and can issue a Letter of Medical Necessity (LMN) when appropriate. This documentation supports plan substantiation that the expense is primarily for medical care rather than general wellness.

What can merchants safely say on product pages about HSA/FSA eligibility?

Best practice is language such as “May be eligible with HSA/FSA when medically necessary; LMN may be required.” Avoid “guaranteed eligible”, “IRS-approved”, or explicit disease-treatment claims unless you have the regulatory posture and substantiation to back those claims.

How does Medpaid keep checkout compliant with mixed carts?

Medpaid supports a cart-routing pattern where only eligible items flow through the HSA/FSA pathway. Real-time SKU validation and split-tender logic help ensure non-eligible items stay on standard payment methods. Eligibility checks and routing events can be logged for audit support.

How is customer privacy handled for assessments and LMNs?

Telehealth interactions use secure communication methods, with controlled access to LMNs and assessment data. Medpaid collects the minimum necessary information to support clinical review and eligibility documentation, keeping clinical details within Medpaid systems and out of your storefront analytics tools.

Who is responsible if customers misrepresent information in a health assessment?

Customers must attest that their information is accurate and complete. Providers make clinical decisions based on that information, and reimbursement outcomes are ultimately decided by plan administrators or custodians. Merchants should avoid tax advice and direct customers to their HSA/FSA administrator for questions about reimbursement.

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